Live escape game wien - FAQ
What is the aim of the game at Open The Door?
The aim is to escape from a room within 1 hour without using physical force.
Can we leave the room before the end of the game?
Sure! We are moderating every game, so we can react at any time if you wish to leave the room because of any reason. The Door through which you enter in the beginning is not locked, so it is possible to leave at any time. If you wish to use the toilet, the game will not be stopped, and you can come back afterwards.
What shall I wear during the game?
There are no restrictions, but we recommend to wear something comfortable.
Which language I need to know to participate?
You need to understand common German or English to participate.
How to pay?
You can pay by PayPal before the game (online-booking), or by cash or voucher after the game is finished.
When should I come?
We ask you to come 10-15 minutes before the game starts. Open The Door crew will introduce you to the rules and regulations, as well as give you some hints before playing.
How can I book a room?
You can book the game on our homepage at http://www.openthedoor.at/en/reservation/ as well as by email firstname.lastname@example.org or phone +43 69913205757.
Can I cancel or postpone a booked game?
It is possible, but let us know at least 24 hours before the game.
What if we cannot leave the room within the time limit?
We will show you the other part of the game and lead you to the end.
Can we play in a larger group than 5 participants?
The number of players are adjusted not only to the size of the room, but also to the amount of riddles and other challenges to face. That means the rooms are prepared for certain amount of people, and going over that limit might decrease the quality of the game.
How to purchase a voucher?
You can buy the voucher online at http://www.openthedoor.at/en/offer/4/ by PayPal, or bank transfer (sending by email or post). We also sell our gift cards directly in the office.
Are you changing the riddles in the room from time to time?
We are constantly changing some small elements in the rooms to increase the quality of the games, however more or less the construction stays the same. We do not recommend you to play the same room again. From time to time we change the whole scenario.